Property Meld & Repairs
Property Meld is the official online maintenance software used by Wavecrest Management to handle repair requests at the Eastchester Gardens public housing complex in the Bronx. As part of Eastchester Gardens’ conversion to the Project-Based Section 8 program under NYCHA’s PACT initiative, Wavecrest introduced this platform so residents can easily report and track repairs.
With Property Meld you can:
• Submit repair requests for issues like appliances, heat, or hot water (you can also upload photos)
• Track the status of your work order in real time
• Message directly with Wavecrest staff, supers, and vendors about your repair
To get started, click the button below to go to the Property Meld login page. If you already have an account, log in and submit your request. If you have not received an activation email or text, contact the Wavecrest Eastchester Gardens office to request an invitation.
If you have trouble with Property Meld or need urgent help, you can also call Wavecrest Eastchester Gardens management at (718) 412-3720 or email EastchesterGardens@twmt.net.
Fix-It Central
Kindly utilize our digital interface to submit maintenance tasks for your unit. Press below to open a ticket. If you lack web access, visit the management office where our team will gladly submit the work order on your behalf to ensure speedy care.
Repair Process & Timelines
Step 01
Request Submission
Submit your repair request through the Property Meld portal. Include photos and specific details to help our team assess the issue quickly.
Step 02
Assessment & Scheduling
Maintenance reviews the meld within 24-48 hours. You will receive a notification to schedule an appointment window that or confirms the technician's arrival.
Step 03
Work Completion
Routine repairs are typically completed within 5-7 business days. Emergency issues involving safety, heat, or water are prioritized for immediate action.